Drops Community

‘Username/client id combination not found’


#1

I purchased with e-mail account disicool@naver.com.

Recently I changed my cell phone and tried to log-in… but it appears;
Is my e-mail deleted on your server or something? What should I do?


#2

Hi @Jisu,

Thanks for playing Drops! We’re sorry for any confusion and inconvenience!

Please, try to log in to the app with either Google sign in or Facebook; the error message can indicate you used a different login provider previously.

Let us know if the suggestion helps!

We appreciate your cooperation and patience!

Cheers,

Gina
@ The Drops Support Team