Drops Community

Transfer subscription from “Learn Korean Language - Drops” to “Drops” app


#1

Hi, I’ve just purchased a subscription for Learn Korean language - Drops, but I also found out that there is just a Drops app, that is pretty much the same and the subscription price is the same as well. Is there a way to transfer my subscription to the Drops app?
Logging in and restoring purchases from the Drops app didn’t work.


#2

Hi @ipotuzhnov,

Thanks for playing Drops!

In order to make your subscription work, please try to go through these steps:

  1. Make sure you are logged in to the same Drops app that you made your purchase in. In your case, it’s the Korean Drops app.

  2. Then log in to the multi-language Drops app with the same provider you used first (email, Google or Facebook).

  3. Make sure you are logged in to your device with the same Apple / Google ID you made your purchase with.

Let us know if you have any question or need further assistance!

Cheers,

Gina
@ The Drops Support Team


#3

Hi, thank you a lot for a quick response! Actually, when I opened the multi-language Drops in a few hours after the purchase it recognized my subscription!