Drops Community

内购一年的专业版,但是一直没有生效


#1

您好!试用了一下app,觉得很好用,于是就内购了一年的专业版。已经扣款,但是app内始终没有生效。尝试过退出登陆后再次登陆,恢复购买,这种情况下始终处于加载的状态。希望能尽快解决问题,谢谢。期待回信
身份所限,只能贴图一张,如需要其他图片,可电邮联系。


#2

嗨,

对不起,我不会说中文,我正在使用Google翻译了解并回复您的邮件。

感谢您玩Drops! 请确认我是否正确了解情况:您购买了订阅,在应用程序中看不到它,您已注销并重新登录,现在订阅有效吗?


Sorry, I don’t speak Chinese, I’m using Google Translate to understand and reply to your message.

Thanks for playing Drops! Please, confirm if I get the situation correctly: you purchased a subscription, you could not see it in the app, you logged out and logged back in, and now the subscription works?

Cheers,

Gina
@ The Drops Support Team