Drops Community

The payment of the annual abo happened 2 times!

I’ve just paid myself an annual abo. So, I received a message saying ‘Info Orange : confirmation de votre paiement de 39.99 euro(s).’ THEN immediately ‘Info Orange : vous avez effectué 79.98 euros d’achat.’ Except that I didn’t push again, or anything else.
So, how could I get the second payment back?

Hi @Samantha_Legrand,

Thanks for playing Drops! We’re sorry for any inconvenience!

Please, message us from the app’s Help section, and send us the receipt(s) of your purchase(s), so we can assist you further!


@ The Drops Support Team