Drops Community

The app crashes after 6 minutes (with video ref)


#1

Hi Gina,
Here is a link of the crash. Notice that the katakana characters doesn’t appear. And, the end, when pressing the back button, the app closes. It’s not big deal, because I open it again and I can continue with the practice, but kind of annoying.

Keep up the great work!,

Thank you for everything!


#2

Hi David,

Thank you for taking the time recording the screen, and sharing your findings with us!

We’ll definitely take a closer look at this, and investigate what is happening!

Cheers,

Gina
@ The Drops Support Team


#3

@bachmessiaen

Hi again David,

Can you please send us a message directly from the app’s Help section, referring to #367 ? It would help us a lot in the investigation and troubleshooting process!

We really appreciate your cooperation and patience!

Cheers,

Gina
@ The Drops Support Team