Drops Community

The app crashes after 6 minutes (with video ref)

Hi Gina,
Here is a link of the crash. Notice that the katakana characters doesn’t appear. And, the end, when pressing the back button, the app closes. It’s not big deal, because I open it again and I can continue with the practice, but kind of annoying.

Keep up the great work!,

Thank you for everything!

Hi David,

Thank you for taking the time recording the screen, and sharing your findings with us!

We’ll definitely take a closer look at this, and investigate what is happening!

Cheers,

Gina
@ The Drops Support Team

@bachmessiaen

Hi again David,

Can you please send us a message directly from the app’s Help section, referring to #367 ? It would help us a lot in the investigation and troubleshooting process!

We really appreciate your cooperation and patience!

Cheers,

Gina
@ The Drops Support Team