Drops Community

Streak Reward Prematurely Erased


#1

Got a 5-day streak reward that was erased the next day.


#2

Hi @Nesly_Lacroix,

Thanks for playing Drops! We’re sorry for any inconvenience!

Please, make sure you have the latest version of the app installed to your device.

We constantly work hard on improving the app, including the streaks (and saving the streaks until it’s most convenient for you to use), so please stay tuned.

Cheers,

Gina
@ The Drops Support Team


#3

Hi, I just lost my 89 day streak, not sure why as I’ve using it everyday. Anyway of adding my streak back
Regards
Jai


#4

Thanks for playing Drops @Jai_Sharma! We’re sorry for any inconvenience!

Please, try to log out of the app and log back in again. If you still have trouble with the streaks, please message us from the app’s Help section. It can help in our investigation and troubleshooting process.

We appreciate your cooperation and patience.