Drops Community

Request refund refund request refund request

I am requesting a refund
I am dissatisfied with this app
Please advise
Please advise
Please advise

Hi Scott,

Thanks for giving a try to Drops! We’re sorry to hear you’re not satisfied with the app.

Your payment and subscription are handled by Apple or Google, and we don’t have access to them. You can manage your subscription by following the instructions here:

https://support.apple.com/en-us/HT202039 (iOS)

https://support.google.com/googleplay/answer/2479637 (Android)

If you have a recurring subscription, make sure to cancel it first, in order to avoid getting charged automatically at the renewal.

Also, we’d like to know more about your reasons why you decided to cancel your subscription. Is there anything specific that make you feel the app doesn’t meet your learning needs? Any technical issues we can fix for you?

Cheers,

Gina
@ The Drops Support Team