Drops Community

Misspurchased by kid

Misspurchased by kid.
How can I apply for refund?

Hi Maurice,

We’re sorry about any inconvenience!

Your payment and subscription are handled by Apple or Google, and we don’t have access to them. You can manage your subscription by following these instructions:

https://support.apple.com/en-us/HT202039 (iOS)
https://support.google.com/googleplay/answer/2479637?hl=en (Android)

Make sure you cancel the recurring subscription first, in order to avoid getting charged again at renewal.

Hope the suggestions help!

Cheers,

Gina
@ The Drops Support Team