Drops Community

I can't use prime

I paid a monthly prime from 10/04 to 10/05, and it charged automatically this month. I cancelled the subscription incase it charge itself automatically next month. But now I can’t use the prime this month?Even I’ve paid for that?

Thanks for playing Drops @CN_Liz! Sorry for any inconvenience!

The monthly subscription is recurring, so it automatically charges unless you cancel.

Please, message us from the app’s Help section, and send us the receipt of your purchase, so we can assist you to make your Premium subscription work!