Drops Community

I beg you designer refund my money because I clicked the button by mistake and it’s a large amount of money


#1

I had planned to purchase the yearly account but clicked the wrong button and the system quickly took my money before I knew it. Then I called the Apple service phone numbers but to be told the money can’t be refunded because it had been given to the designer. Therefore,I beg you to refund my money because it’s a large amount and cancel my privileges in your software,thanks a lot.


#2

Hi @jiang_ding,

Thanks for giving a try to Drops! We’re sorry for any inconvenience!

Your payment and subscription are handled by Apple, and we don’t have access to them.

Please try to contact Apple again and report the problem with the purchase to them:

Hope it helps!

Cheers,

Gina
@ The Drops Support Team