Drops Community

How to use offline mode


One of the reasons I subscribed to the premium drops was offline mode. My daily commute on the train has several long black spots.
I find offline mode does not work ideally.
For one, if I start drops when the phone is not in aeroplane mode but has a bad connection I have to wait for a Google login to timeout before I can use the app. It would be preferable if that happened in the background so I can start straight away.

Second. When I offline mode I get an error saying no sound files available.
Where is the option to cache files on my phone?


Hi Mark,

Thanks for playing Drops! We’re sorry for any glitch and inconvenience!

Can you please send us a message from the app’s Help section, referring to #424 ? We’d like to dig a bit deeper, investigate what is happening and troubleshoot, as soon as possible!

We appreciate your cooperation and patience!


@ The Drops Support Team


Hey, I seem to still have the same issue.
essentially the app is not usable to me if I can’t use it on the tube.
Has there been any progress? do I have to log in before I head into the underground? how do I make sure all the files I need for the lesson are actually downloaded before?


Sorry for the frustration @bepobepo! Please message us from the app’s Help section as we requested in the other topic, so we can investigate and troubleshoot!