Drops Community

Having trouble logging in with email account

When I try to log in on the iOS app, it gives me a pop up that says duplicate user email and won’t let me log in. I don’t want to lose all of my progress and create a new account. How can I fix this?

Hi,

Thanks for playing Drops! Sorry for any confusion and inconvenience!

Can you please try to log in with Facebook? This message indicates you logged in with Facebook first; currently you can switch login methods, you need to use the one you selected first.

If you still have trouble, please send us a message from the app’s Help section, and we’ll assist you further!

Cheers,

Gina
@ The Drops Support Team