Drops Community

Having trouble logging in with email account


#1

When I try to log in on the iOS app, it gives me a pop up that says duplicate user email and won’t let me log in. I don’t want to lose all of my progress and create a new account. How can I fix this?


#2

Hi,

Thanks for playing Drops! Sorry for any confusion and inconvenience!

Can you please try to log in with Facebook? This message indicates you logged in with Facebook first; currently you can switch login methods, you need to use the one you selected first.

If you still have trouble, please send us a message from the app’s Help section, and we’ll assist you further!

Cheers,

Gina
@ The Drops Support Team