Drops Community

Error for my account


#1

The application did not open, I deleted it and setup again. When I activated my account , I saw that the levels I have progressed have been deleted. I want it fixed.


#2

Hi @Muhammed_Ali_Ozturk,

Thanks for playing Drops! We’re sorry for any inconvenience!

Can you please confirm that when you re-activated your account, you used the very same login method you used before? Please, message us from the app’s Help section, and tell us more details about your experience! It can help a lot in our investigation and troubleshooting process.

We appreciate your cooperation and patience!

Cheers,

Gina
@ The Drops Support Team