I’ve got to say, I’m quite disappointed at the customer service on these threads.
There are errors that were posted about months ago and still haven’t been addressed. Considering I and many other people pay for a premium subscription to the app, I would expect these problems to be addressed and fixed quickly.
The fact that their are so many errors makes me lose confidence in what I’m learning which is a big problem considering that I’m paying for what’s supposed to be a premium service.
Here are a few errors:
- In the Drinks Tab: “Eu Deito” means “I lie down” but in the app it says it means “I pour”.
- In the Fruits tab the word pineapple is listed as Abaxaci (which is the Brazilian word). The European word for pineapple is Ananas.
- In the Numbers and More Numbers Tabs, the numbers 13 - 19 are missing which leaves a big gap in learning to count.
- In the health section:
a) “o medicamento” Is spoken with Brazilian pronunciation.
b) “a dor de dentes” is spoken with Brazilian pronunciation.
The mix up between Brazillian and European dialects is quite frustrating since the whole reason I chose Drops is because it has a European option. I’m sure there are more mistakes that I haven’t found yet. The mistakes aren’t the real issue. The issue is that they should be fixed whenever they’re discovered.
I really love the format of the app. It’s by far my favourite language learning tool. But I do find it quite frustrating that I can’t completely trust what I’m learning despite paying for the service.