Drops Community

Different Price for Premium Package?


#1

Can you answer me, when will the next promotion start? I want to purchase for the premium package, but when I use the Android phone, the price is 4,200,000 VND (180USD) and when I use Iphone (IOS), the price is only 3,500,000 VND (150USD). Why so? It made me very confused.


#2

Hi @Hung_Nguyen,

Sorry for any confusion! The difference you see in the app on the different platforms is coming from the different pricing tiers Apple and Google utilize.

If you purchase a subscription on iOS, you will be able to use the Premium features on Android as well. You can find a guide on how, here:

Cheers,

Gina
@ The Drops Support Team


#3

I just paid for a lifetime subscription but it seems like if I had held out a bit more, I could have gotten it for substantially cheaper. Do I need to ask for a refund and just wait for the better offer to appear to repurchase.
I use fluent forever and like it as well. Your UI is much cleaner and simper to use.
Ryan


#4

Hi @Ryan_McGovern,

Thanks for playing Drops! We’re sorry you missed the reduced price deal!

Your payment and subscription are handled by Apple or Google or Paddle, a refund can be requested from them. You can manage your subscription by following the instructions here:

https://support.apple.com/en-ca/HT202039 (iOS, Apple)
https://support.google.com/googleplay/answer/7018481 (Android, Google)

You need to cancel the recurring subscription in order to avoid getting charged automatically again at the renewal date.

If you need further assistance from our end, please message us from the app’s Help section, referring to #1791, and send us the receipt of your purchase.

Cheers,

Gina
@ The Drops Support Team