Drops Community

“Check the date and time on your phone“

I was waiting 10 hours to have more 5 minutes to learn, but when I entered application they say “check the date and time on your phone “ and showed me 0 minutes to learn and timer of 10 hours

Hi Yakov,

Thanks for playing Drops!

Can you please try to enable the automatic (network provided) time and date in the Settings of your device?

If you still have trouble, please message us from the app’s Help section and tell us more details about what is happening exactly!

Cheers,

Gina
@ The Drops Support Team

I just installed and am on day 4 and have the same issue - and my date and time settings were already set to automatic …

Hi @thmilin,

Excuse us for the trouble. May I ask you to send more information about this issue to support@languagedrops.com? It would help our troubleshooting process.

Thanks for your help!
Cheers,

Kata
@ The Drops Support Team

Sure - can you clarify what additional information I should send there?

Hi @thmilin,

Thanks for writing back. Please send us your device information and the name of the Drops app you are using. Hope to hear from you there! :slight_smile:

Thanks again for your cooperation!
Cheers,

Kata
@ The Drops Support Team