Drops Community

Cannot upgrade, payment failing

Figured I’d put this in the right place - xpost from https://community.languagedrops.com/t/i-can-not-pay-whats-going-on/75/2

Android user of the Drops Japanese app - when I try to upgrade my subscription, Google Play throws an error (“transaction cannot be completed”) with no further information.

Fails with both paypal and debit card. Not having the same issue with other apps, so I don’t think it’s a problem with Play.

Hi,

Thanks for playing Drops and sorry for the inconveniences.
Unfortunately this error message belongs to Google. You can find more information about it in this article: https://support.google.com/googleplay/answer/1267137?hl=en&co=GENIE.Platform%3DAndroid
We hope it helps!