Drops Community

Cancelling a subscription on paddle


#1

I have a subscription for drops which i paid for via paddle. How do i unsubscribe as it is not via itunes or play store. I would like to unsubscribe


#2

Hi @Kimberley_Spiteri,

Thanks for giving a try to Drops! Sorry to hear you decided to cancel your subscription.

Please, message us from the app’s Help section, and we’ll assist you further to cancel your online purchased plan!

Cheers,

Gina
@ The Drops Support Team


#3

I did contact two days ago but no one responded on help section


#4

Hi @Kimberley_Spiteri,

We answered on help request #38852, your subscription has been cancelled.

Let us know if you have questions or need further assistance!

Cheers,

Gina
@ The Drops Support Team


#5

hi, I also need cancel my order via paddle.
Please help!


#6

Do you still need assistance @Yijun_Li? If yes, please message us from the app’s Help section, and send us the receipt of your purchase!