Drops Community

App Crash (Google Login)


#1

Hi!

I have troubles with the app both on my iPad and iPhone. When i’m trying to enter it with my Google account, the app just turns off. Black screen and no progress at all. What should I do now?


#2

Hi Natalia,

Thanks for playing Drops!

We’re aware of this unfortunate issue, and really sorry about the glitch! The root cause of the problem is an unexpected change by Google. We are working hard on a fix right now!

In the meantime, please try to fill out both First Name and Last Name in your Google account and log in to Drops again!

It is not a requirement in our code, but the app crashes temporarily if Google will not return this data to the 3rd party library we use to authenticate with Google.

We appreciate your cooperation and patience on this!

Cheers,

Gina
@ The Drops Support Team


pinned globally #5