Drops Community

Troubleshooting


Turn off notifications (12)

You can set the time you’d like to receive notifications in the app’s Profile menu. If you want to turn notifications off completely, you can do so in your phone’s settings.

My purchase can't be restored - What can I do? (12)

All transactions are connected to your Apple ID or Play Store account. If you need help restoring your purchase on a new device, please follow these steps: Log in to the original device with the same Apple / Google Pl…

"Please log in with a different provider" (9)

You need to use the same provider (email, Facebook or Google) you selected when you first logged in to Drops to log in.

About the Troubleshooting category (10)

Oh, snap! Something went wrong with Drops and you can’t find help in the FAQ? Search the troubleshooting tips and suggestions here. If you still need assistance, please message us from the app’s Help section.

App freezes after latest update (8)
No chance to login using VPN (5)
애플워치4에서 사용이안됩니다 (2)
Bug in typing grid (2)
I cant play more (2)
New device can not login to my profil (2)
Google Account Not Syncing and making Drops unresponsive (2)
What is this terrible thing? (2)
Have to logout and back in every time I use the app (2)
App doesn't start (2)
Lost streak because of a bug (2)
White screen. App won't load (5)
Where is my 20 Min. Gift (9)
Deleted Facebook, now what? (5)
Can't login with google account but already paid (2)
Both Japanese and Spanish Drops do not even start anymore on my tablet (3)
Streaks Counter/Booted Off and Erased Everything (4)
Borren este post por favor (3)
Schermo tutto bianco! (3)
White screen of dead (2)
Login with 2 devices (5)
Uncomfortable interface (2)
Learned percentage was coveres and can't be displayed (2)
Dojo not activated (4)
Streak bonusses for paying users? (16)
Rewards that are not as stated (9)