Drops Community

Troubleshooting


Topic Replies Activity
Turn off notifications

You can set the time you’d like to receive notifications in the app’s Profile menu. If you want to turn notifications off completely, you can do so in your phone’s settings.

12 May 28, 2019
My purchase can't be restored - What can I do?

All transactions are connected to your Apple ID or Play Store account. If you need help restoring your purchase on a new device, please follow these steps: Log in to the original device with the same Apple / Google Pl…

12 May 28, 2019
"Please log in with a different provider"

You need to use the same provider (email, Facebook or Google) you selected when you first logged in to Drops to log in.

9 May 28, 2019
About the Troubleshooting category

Oh, snap! Something went wrong with Drops and you can’t find help in the FAQ? Search the troubleshooting tips and suggestions here. If you still need assistance, please message us from the app’s Help section.

10 May 28, 2019
App freezes after latest update 8 May 28, 2019
No chance to login using VPN 5 May 26, 2019
애플워치4에서 사용이안됩니다 2 May 21, 2019
Bug in typing grid 2 May 21, 2019
I cant play more 2 May 21, 2019
New device can not login to my profil 2 May 21, 2019
Google Account Not Syncing and making Drops unresponsive 2 May 21, 2019
What is this terrible thing? 2 May 17, 2019
Have to logout and back in every time I use the app 2 May 14, 2019
App doesn't start 2 May 14, 2019
Lost streak because of a bug 2 May 14, 2019
White screen. App won't load 5 May 10, 2019
Where is my 20 Min. Gift 9 May 10, 2019
Deleted Facebook, now what? 5 May 7, 2019
Can't login with google account but already paid 2 May 7, 2019
Both Japanese and Spanish Drops do not even start anymore on my tablet 3 May 7, 2019
Streaks Counter/Booted Off and Erased Everything 4 May 7, 2019
Borren este post por favor 3 May 21, 2019
Schermo tutto bianco! 3 April 27, 2019
White screen of dead 2 April 26, 2019
Login with 2 devices 5 April 26, 2019
Uncomfortable interface 2 April 26, 2019
Learned percentage was coveres and can't be displayed 2 April 26, 2019
Dojo not activated 4 April 26, 2019
Streak bonusses for paying users? 16 April 26, 2019
Rewards that are not as stated 9 April 25, 2019